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Trados Studio 2019 won't let me log in after update
Autor vlákna: euge bellini
euge bellini
euge bellini  Identity Verified
Uruguay
Local time: 07:16
Člen (2009)
angličtina -> španělština
+ ...
Jul 6, 2020

Hi there,

I am having trouble logging in to Trados after the last update, which, by the way, has caused several issues.
My first attempt was uninstalling and re-installing. Did not work. I contacted support through a form in their site, and after several emails with suggestions, I haven's heard back. They say they can't help if I run Studio in Parallels, which doesn't seem to be the issue because I have been doing so for the last nine years. Nothing has changed in that area. T... See more
Hi there,

I am having trouble logging in to Trados after the last update, which, by the way, has caused several issues.
My first attempt was uninstalling and re-installing. Did not work. I contacted support through a form in their site, and after several emails with suggestions, I haven's heard back. They say they can't help if I run Studio in Parallels, which doesn't seem to be the issue because I have been doing so for the last nine years. Nothing has changed in that area. This SR2 update is giving a headache. I can't also see the UI properly, I have this tiny little icons and can't fix the display through any Windows settings. But that happened some months ago.

Has anyone experience something similar? It's really frustrating.

Thanks in advance for your help,
Eugenia ▲ Collapse
 
euge bellini
euge bellini  Identity Verified
Uruguay
Local time: 07:16
Člen (2009)
angličtina -> španělština
+ ...
AUTOR TÉMATU
Update Jul 9, 2020

I wanted to post an update. SDL support finally helped and it turns out it was an issue with Windows updates.

Thanks all!
 


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Trados Studio 2019 won't let me log in after update







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