This site uses cookies.
Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
For more information, please see the ProZ.com privacy policy.
I have been trying to reniew my Platinum membership but cannot go through 2Checkout using Visa credit card. First 2Checkout told me there was a problem, please wait and that is now fixed. Now I try again but the 2Checkout pages do not even show.
This is really critical - has anyone else the same problem?
Cheers Jacques
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Ralf Lemster Německo Local time: 00:28 angličtina -> němčina + ...
Submit a Support Request
Aug 1, 2005
Hi Jacques, I suggest you submit a Support Request to ProZ.com staff.
Best regards, Ralf
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Albert Golub Local time: 00:28 angličtina -> francouzština
I had the same problem today
Aug 1, 2005
here!!!
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
ProZ.com's current credit card processor occasionally fails to authorize valid charges when they experience technical difficulties. Frequently, the authorization simply works if you try back later.
You also might want to try using PayPal instead. PayPal accepts credit cards as well, and their transaction fee is lower than the dedicated credit card processor.
However, for now, if you send me a sup... See more
Hey there!
I´m sorry for the inconvenience.
ProZ.com's current credit card processor occasionally fails to authorize valid charges when they experience technical difficulties. Frequently, the authorization simply works if you try back later.
You also might want to try using PayPal instead. PayPal accepts credit cards as well, and their transaction fee is lower than the dedicated credit card processor.
However, for now, if you send me a support ticket, I will be more than happy to extend your membership a few days, so you won´t lose your membership status while you are trying to make your payment with "2checkout" or whomever.
Exclusive discount for ProZ.com users!
Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value
Manage your TMs and Terms ... and boost your translation business
Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.