Emails from Projetex rejected Autor vlákna: Teresa Mozo
| Teresa Mozo Local time: 19:34 němčina -> španělština + ...
Dear colleagues, One of my best clients has recently started to use Projetex. Now, they complain that the emails they send me from this system get rejected by my firewall/antivirus, and some server smtp.office365.com has something to do with it (on my side, on theirs?). I admit my total ignorance and have no idea how to solve this problem. Their address is already in my contacts and I have no problems to receive “normal” emails from them, or any mails whatsoever. Any idea... See more Dear colleagues, One of my best clients has recently started to use Projetex. Now, they complain that the emails they send me from this system get rejected by my firewall/antivirus, and some server smtp.office365.com has something to do with it (on my side, on theirs?). I admit my total ignorance and have no idea how to solve this problem. Their address is already in my contacts and I have no problems to receive “normal” emails from them, or any mails whatsoever. Any ideas? Thank you, Teresa ▲ Collapse | | | Daniel Frisano Itálie Local time: 19:34 Člen (2008) angličtina -> italština + ...
Hi Teresa, how do you open your emails? From a web page or an application (Outlook, Thunderbird, etc.)? | | | Teresa Mozo Local time: 19:34 němčina -> španělština + ... AUTOR TÉMATU Windows Live Mail | Dec 21, 2017 |
Hi Daniel, I'm using Windows Live Mail. | | | Daniel Frisano Itálie Local time: 19:34 Člen (2008) angličtina -> italština + ...
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Teresa Mozo Local time: 19:34 němčina -> španělština + ... AUTOR TÉMATU
As I see, the stmp server ist for sending. In my case: Send (SMTP): 465 Receive (POP3): 995 If I change the STMP port, how can this affects what I receive? | | | Daniel Frisano Itálie Local time: 19:34 Člen (2008) angličtina -> italština + ...
I had a similar issue once, I wondered the same thing (since SMTP is the outgoing server, how can this affects what I receive?), and yet it worked. | | | Teresa Mozo Local time: 19:34 němčina -> španělština + ... AUTOR TÉMATU | Rolf Keller Německo Local time: 19:34 angličtina -> němčina Precise facts needed | Dec 21, 2017 |
Teresa Mozo wrote: has something to do with it Sorry, this is no clear statement. Before wasting time, the client should provide you with the complete original rejection message. Otherwise it's groping about in the dark. Anyway, the normal functionality of e-mails is: PCs don't reject e-mails. If a client claims that he or she gets a "mail rejected" message, then these mails are rejected by the remote e-mail box, that is located at and operated by your provider (Microsoft). Actually, such mails never reach your pc, so your pc can't reject them. If you are able to send & receive mails via your e-mail box, there should be no need to fiddle with ports etc at your PC. Maybe Projetex is configured to use the "so-called "direct sending" feature of the proprietary Office365 mailbox. One of those modern features that IMO should not be used unnecessarily except if one likes troubleshooting. | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Emails from Projetex rejected TM-Town | Manage your TMs and Terms ... and boost your translation business
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