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Projetex - can't create phantom invoices anymore
Thread poster: Nicole Y. Adams, M.A.
Nicole Y. Adams, M.A.
Nicole Y. Adams, M.A.
Australia
Local time: 09:43
Member (2006)
German to English
+ ...
Mar 8, 2012

Good morning,

I'm experiencing a strange issue with Projetex and am wondering if anyone has any idea what's going on. I already logged a support ticket with AIT, but unfortunately their office is closed today because of a public holiday.

I'm working with version 8.5.1, build 202 on Windows 7. This afternoon I was allocating payments and creating additional phantom invoices for each payment as usual when suddenly I wasn't able to change the date for one particular phanto... See more
Good morning,

I'm experiencing a strange issue with Projetex and am wondering if anyone has any idea what's going on. I already logged a support ticket with AIT, but unfortunately their office is closed today because of a public holiday.

I'm working with version 8.5.1, build 202 on Windows 7. This afternoon I was allocating payments and creating additional phantom invoices for each payment as usual when suddenly I wasn't able to change the date for one particular phantom payment anymore, which was always possible previously. I was puzzled but ignored the error message telling me that dates of phantom invoices cannot be changed (although I have ALWAYS changed them up to now!) and continued with the next payment. Then I noticed that the 'Add Phantom Invoice' field is now greyed out permanently and simply not available anymore. I didn't change any settings and have no idea what could have happened there.

I already uninstalled and reinstalled the entire software and rebooted my computer.

Any ideas anyone? This is a bit frustrating, as I can't allocate any more payments until this function starts working again.

Thank you in advance.

Nicole ▲ Collapse
 
Nicole Y. Adams, M.A.
Nicole Y. Adams, M.A.
Australia
Local time: 09:43
Member (2006)
German to English
+ ...
TOPIC STARTER
Please ignore Mar 9, 2012

Problem solved.
 


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Projetex - can't create phantom invoices anymore






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