Can't deliver a package to the server due to QA errors (?) Thread poster: Katarzyna Slowikova
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This is my 1st project in MemoQ.
There're 2 documents in the package that I'm supposed to deliver to the server.
One is marked as finished, the other as "in progress" despite being 100% confirmed. I suspect the reason for that is that there're some QA errors - inconsistent translations that are necessary due to the grammar of the target language. I suspect this is also reason why I can't deliver the package. When trying, I receive the message:
The workflow status of the docume... See more This is my 1st project in MemoQ.
There're 2 documents in the package that I'm supposed to deliver to the server.
One is marked as finished, the other as "in progress" despite being 100% confirmed. I suspect the reason for that is that there're some QA errors - inconsistent translations that are necessary due to the grammar of the target language. I suspect this is also reason why I can't deliver the package. When trying, I receive the message:
The workflow status of the documents you are trying to deliver is different from your role.
Am I right about the cause? If so, how can I resolve this? ▲ Collapse
| | | | | The previous person did not mark the file as delivered | Mar 6, 2019 |
I think the message you get shows up because a person who worked on the file before you (maybe you are revising a translation done by some other person) did not mark the file as delivered. I would ask the client to change the status of the file or ask the previous participant to do so.
| | | | | I'm not reviewing | Mar 6, 2019 |
I am not aware of anybody working on the file before, it was my translation from scratch.
Are you suggesting this is to be resolved by somebody else and not by me?
So the reason are not the errors? (btw. I have tried to change QA settings so that inconsistencies get marked as warnings but don't have access).
I'm in contact with the PM about this but so far she offered no solution.
And THANK YOU for you quick answer, I felt totally abandoned with the problem... :/... See more I am not aware of anybody working on the file before, it was my translation from scratch.
Are you suggesting this is to be resolved by somebody else and not by me?
So the reason are not the errors? (btw. I have tried to change QA settings so that inconsistencies get marked as warnings but don't have access).
I'm in contact with the PM about this but so far she offered no solution.
And THANK YOU for you quick answer, I felt totally abandoned with the problem... :/
[Edited at 2019-03-06 10:57 GMT]
UPDATE: It looks like the issue is really caused by the inconsistencies. I managed to deliver the other file through the web interface but (in the web interface) the one with errors displays an error message saying "please fix these errors before delivering".
So ultimately, it boils down to silly settings chosen by the PMs (?).
[Edited at 2019-03-06 11:17 GMT] ▲ Collapse
| | | | Jonna Meeuwissen 
Netherlands
Local time: 23:41
Member (2010)
German to Dutch
+ ...
Did you try marking the checkbox "Ignore" next to the errors in the Resolve errors and warnings window?
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| If only this was possible... | Mar 6, 2019 |
Jonna Meeuwissen wrote:
Did you try marking the checkbox "Ignore" next to the errors in the Resolve errors and warnings window?
You can't ignore errors, that's the whole problem here.
| | | | laurgi
Local time: 23:41
German to French
Did you copy/paste tags from source into target?
| | | | | My inicial suspicion was correct | Mar 6, 2019 |
The project was finally delivered, so just for the record: the problem was indeed caused by the errors which I could do nothing about (except making the translations consistent and therefore incorrect). It was resolved by the PM who somehow accepted the errors.
I didn't manage to upload the package to the server. I sent the PM the bilingual files but don't know whether they were of any use.
All in all, not very inviting 1st experience... :/ There were couple of more twists to this wh... See more The project was finally delivered, so just for the record: the problem was indeed caused by the errors which I could do nothing about (except making the translations consistent and therefore incorrect). It was resolved by the PM who somehow accepted the errors.
I didn't manage to upload the package to the server. I sent the PM the bilingual files but don't know whether they were of any use.
All in all, not very inviting 1st experience... :/ There were couple of more twists to this which I didn't share here - mostly denied access to pretty much any & everything - and the communication with the PM wasn't the best, so
it was encouraging to see I'm not left alone with this. Thank you all! ▲ Collapse
| | | | Nico Wagner
Portugal
Local time: 22:41
English to German
Hi Katarzyna,
the actual act of "delivering" the documents in memoQ is more of a formality in the technical sense, as long as you have synced your project your client has everything they need to continue their workflow.
Working with memoQ server projects takes some getting used to, but still beats receiving raw source files and having to set up everything myself any day.
Cheers
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| Not my cup of tea | Mar 6, 2019 |
Nico Wagner wrote:
Hi Katarzyna,
the actual act of "delivering" the documents in memoQ is more of a formality in the technical sense, as long as you have synced your project your client has everything they need to continue their workflow.
Good to know.
Working with memoQ server projects takes some getting used to, but still beats receiving raw source files and having to set up everything myself any day.
Cheers
Call me weird but I prefer the latter by far. It gives me control over everything and if there's a problem, I look up a solution myself, without having to rely on anybody else. It was a nightmare today, though I blame the PM not the program.
MemoQ reminds me of Across online - the 3rd worst CAT on my "most hated" list.
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